{"id":3638,"date":"2021-03-18T17:36:54","date_gmt":"2021-03-18T17:36:54","guid":{"rendered":"https:\/\/www.etoshanationalpark.org\/de\/?page_id=3638"},"modified":"2021-11-05T09:47:03","modified_gmt":"2021-11-05T09:47:03","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.etoshanationalpark.org\/de\/terms-conditions","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

NTC BOOKING TERMS & CONDITIONS & CANCELLATION POLICY<\/h2><\/div>
<\/div><\/div><\/div>

PLEASE NOTE: OUR OFFICE HOURS: MONDAY TO FRIDAY FROM 08h00 to 17h00.\u00a0 <\/strong><\/p>\n

SATURDAYS & SUNDAYS WE ARE CLOSED.<\/strong><\/p>\n

Contract<\/u><\/p>\n

A.1.This contract will become effective as from the date the clients\u2019 booking is confirmed in writing, the booking form has been completed and signed, and the deposit, referred to in clause B.1. is received by NAMIBIA TRAVEL CONNECTION (referred to as the Company hereunder in the contract).<\/p>\n

A.2.\u201cParties\u201d means collectively\u00a0NAMIBIA TRAVEL CONNECTION\u00a0and the Guest, and \u201cParty\u201d means either of them as the context may require.<\/p>\n

A.3. The contract is subject to the Law of the Republic of Namibia. \u201cLaws\u201d means all legislation, statutes, regulations (as amended, replaced, or re-enacted from time to time) which may be applicable in the Applicable Jurisdiction.<\/p>\n

Booking<\/u><\/p>\n

B.1.When the booking is made, a 30 % deposit of the total tour price due, is required to confirm the reservation.\u00a0 This is a non-refundable deposit.<\/p>\n

B.2.The balance of the Tour price must be received by the Company no later than 60 days prior to the commencement of the tour.<\/p>\n

B.3.Bookings made within 60 days of arrival must be accompanied by the full payment.<\/p>\n

B.4.All bookings made in the months of July, August, September, October, and November, we require full payment 60 days prior to arrival.\u00a0 Bookings made within 60 days of arrival must be pre-paid in full.<\/p>\n

B.5.If the full amount, the total Tour price, is not received by the Company as per clause B.3. & B.4., the Company reserves the right to cancel the reservation and retain whatever deposit or other funds it has already received from the client or their agent.<\/p>\n

B.6.The client or their agent must ensure that the names provided for the bookings are correct.<\/p>\n

B.7. The client or their agent must kindly carefully check that all the dates booked are correct.<\/p>\n

B.8. The client or their agent must check that the\u00a0accommodation establishments and all other services are booked correctly, and if any mistakes are found on the booking, please contact The Company for correction.<\/p>\n

B.9.It remains the client\u2019s or their agent\u2019s responsibility to ensure that the confirmations and relevant documentation sent to them is correct.\u00a0 The Company cannot be held liable for any errors occurring due to incorrect requests sent to us, therefore NO REFUNDS will be processed.<\/p>\n

Cancellation Policy<\/u><\/p>\n

C.1. The cancellation of any Booking will only be valid if made in writing and shall only be effective upon its acknowledged receipt by the Company. \u00a0No refund will be made by the Company if a client has booked the Tour \/Accommodation and for any reason does not undertake the Tour\/Accommodation, without having given a written cancellation to the Company prior to their arrival in Namibia.<\/p>\n

C.2. As per the Company booking Terms and Conditions the following cancellation fees apply:<\/p>\n

Any Amendment of a confirmed booking will incur a 20% Amendment fee\u00a0in addition to the total cost of the booking.<\/p>\n